Concierge

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Your Website Maintenance Made Easy

Concierge is a monthly subscription service. Website Maintenance is like annual fire inspections that are designed to identify and correct issue before they become problems. Routinely check the fire extinguisher to make sure it still works as expected, keeping the building safe by doing so. It is both required by law and reduces liability of fire.

We are committed to make your website secure and accessible. Our concierge services will equip you with peace of mind knowing your website is hosted on a secure platform with 24/7 monitoring and proactive audits. Our concierge service also includes keeping your WordPress website and plugins up to date.

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Security

Treefrog’s concierge team will setup active security and malware monitoring for 24/7 eyes-on service. Audit suggestions will be actioned to reduce vulnerabilities on a monthly basses and includes keeping website core services and platforms up to date.

Accessibility

Web accessibility means that websites, tools, and technologies are designed and developed so that people with disabilities can use them. This is at the core of our values at Treefrog and is now law to ensure websites can be accessed by everyone. Monthly accessibility audits will be conducted to monitor compliancy. All non-visual audit suggestions will be actioned to ensure highest compliance can be achieved. Visual audit results will be confirmed with you before any changes are made.

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On Page Updates

Your security is our priority. On page updates include plugin updates, WordPress core updates, and critical platform updates. Keeping your website up to date with the latest versions of software is vital to the security, performance, and longevity of your digital business. Our team will action errors and bugs, such as broken links, spelling errors, and missing meta data.

Minor Website Change Requests

Keeping a website up to date can be costly and time consuming. Our team will complete minor website changes on your request that are included with all concierge services. For example, we will add or remove team members from your about us page, add buttons to keep users engaged on your website, monitor and adjust spelling mistakes, removing old pages, and updating images.