When it comes to online stores, you can have many administrative tasks that can leave you distracted, which can subtract from the customer experience and have less time to focus on the store itself. That’s where an ERP (Enterprise Resource Planning) integration can come in handy. Having your ERP integrated with your online store can take those tasks and remove the need for non-value-added tasks such as entering orders, invoicing, sending to fulfillment and much larger time-consuming tasks, such as vendor orders and overall doing the work for you. Thus, allowing your staff and yourself to refocus on protecting and growing revenue.
Liberating your staff from non-valuable work will allow them to serve your existing customers better and acquire new customers. Aligning your business data is extremely important, especially when creating a positive experience for your customers. This is key for customer retention and acquisition. So how exactly does connecting your ERP benefit your online store, and what does it mean for your business? We’ll answer all of these questions and more in this article.
